Terms and Conditions


Welcome to our Neeming Australia website.  
If you continue to browse and use our website you are agreeing to comply with and be bound by the following terms and conditions which, together with our privacy policy, govern our relationship with you in relation to this website. 
If you do not agree with any part of these terms and conditions, please do not use our website. 

The use of this website is subject to the following terms and conditions: 

  • The content of the pages of this website is for general information and use only. It is subject to change without notice. 
  • We nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on our website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services or information available through this website meet your specific requirements. 
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. 
  • All trademarks shown in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. 
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. 
  • This website may also include links to other websites. These links are provided for your convenience and provide you with further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). 

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia. 

In these Terms and Conditions “we” and “us” mean Neeming Australia Pty Ltd, ABN 18 07 199 021, P O  Box 95, Ashmore, QLD, 4214, and “you” and “your” means you the customer.
These Terms and Conditions together with your order constitute the entire Contract between us and you for the supply of Products. No other Terms and Conditions will apply. The Contract cannot be changed unless we agree to change it in writing or by email prior to the event. 

Legal Capacity to Transact 

If you are under the age of eighteen (18) years you cannot place orders with Neeming Australia Pty Ltd.
By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. Any orders placed and accepted by us will be deemed to be by persons over the age of eighteen (18) years.
Should Neeming Australia Pty Ltd suffer any damage or other losses as a result of a transaction entered into by a minor, Neeming Australia Pty Ltd reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Neeming Australia Pty Ltd. 

Placing Your Order 

All prices listed are in Australian Dollars (AUD). 

You may place your order by filling in the order form on this website. When you place your order, we will issue you with an order number. We will do this by email.
By placing an order, you make an offer to us to purchase the products you have selected based on these Terms and Conditions.
We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered together with the tracking code number.
If we cannot process or accept your order after payment is received we will contact you by email or telephone.
Neeming Australia Pty Ltd reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion. 

Payment Methods and Processing 

Neeming Australia Pty Ltd accepts PayPal, Visa and MasterCard. 

Please contact us if you wish to pay via direct bank transfer. Orders will not be sent until funds have cleared our account.
Orders placed at the weekend or on a public holiday will not begin payment processing until the next business day.
Business days are Monday to Friday, excluding Queensland public holidays.
We process credit card and PayPal payments after you click the “Submit My Order” button.
For credit card and PayPal payments we will email a tax invoice to you with your order confirmation. Your tax invoice is your proof of purchase. 

Please Note: 

We do accept credit cards issued by banks outside of Australia. 
Other cards like debit cards and cheque cards have daily spending limits that may substantially delay the processing of your order. 


All prices quoted on this website are inclusive of Australian GST except for items that are exempt from GST. Items that include GST, and the total GST paid will be clearly marked on the invoice. 


Neeming  Australia Pty Ltd always seeks to list Products at the most competitive prices.  Neeming Australia Pty Ltd reserves the right to change prices for Products displayed at the Neeming Austrlia Pty Ltd website at any time. 

Supply of Products 

Subject to these Terms and Conditions, we will supply you the products indicated on your order confirmation.
When your order items have been dispatched, we will email you to confirm shipment of each item including a tracking number for each item. 

Refund Policy 

If you find the goods were damaged in transit or were faulty in some manner, please contact us within 24 hours of receiving the goods. We will organise for the return of the goods and arrange a credit towards your next purchase or send a replacement product. Customer will incur the cost of return postage and be credited the purchase price only. 

Delivery Charges 

Delivery charges are shown in the shopping cart when purchasing. 

Delivery Times 

All orders on this website are processed within 2-4 working days. If there are any unforeseeable delays, you will be contacted by our customer service team.
Orders will be shipped to you by Australia Post, or where more appropriate, a Courier Service of our choosing.
Orders sent with Australia Post will either be through satchels for smaller items, or Regular Post for larger items. 

With Australia Post we recommend that your nominated delivery address is one where someone is present to accept your delivery between the hours of 9.00am and 5.00 pm. If no-one is present to accept delivery, the parcel may be left at the door. 

If you require a fully insured postal service that must be signed for, rather than being left at your door, it is your responsibility to request this at the time of ordering. An additional charge will be payable for this service.   

With our Courier Service, we recommend that your nominated delivery address is one where someone is present to accept your delivery between the hours of 9.00am and 5.00 pm. Our courier cannot guarantee a specific delivery date or time. If no-one is present to accept delivery, the package may be left at the door or a slip will be left in the mail box so that you can negotiate a suitable arrangement for final delivery or collection. 

Although every effort is made to ship your order according to the estimated delivery times provided, estimated shipping times may change due to changes or circumstances beyond our control. If your Product has not arrived after the estimated delivery time, please contact us here. 

Title and risk of loss to all products will pass to you on delivery. 

Faulty Products 

Neeming Australia Pty Ltd is proud to offer our customers quality products. We will endeavour to supply you with the products you have ordered in good condition. However, on occasion goods that are sealed within cartons may be faulty as a result of a manufacturing defect from our suppliers. If this occurs, please either email us at sales@neemaus.com.au . We will supply you with a replacement product. 

Limitation of Liability 

The information on our website is provided ‘as is’ and we disclaim all representations, warranties and conditions, express or implied of any kind, including to the extent permitted by law, as to satisfactory quality or fitness for purpose.
While we make every effort to ensure that the information contained within the website is complete, accurate and current, we expressly do not guarantee that the information is complete, accurate or current and assume no responsibility for any errors or omissions of any kind in the content of the website.

We reserve the right to amend or supplement the information supplied on this website without prior notice.

In so far as links available on the website which link to websites not maintained or controlled by us, we provide these links for your convenience and are not responsible for their content and do not endorse any pages linked to this website.
This also applies to any links to which this website refers, whether directly or indirectly.

We shall not be liable to any party for any direct, indirect, special, or consequential damages or any damages whatsoever resulting from loss of use, data, profits or expense whether in an action of contract, negligence, or other action arising out of any use of our services or in connection with the use or performance of this website, or the content of this website or referred to on this website or any other website you may access through this website. 


This website and its contents are subject to copyright.
Other than for the purposes of fair dealing, criticism, review, study or research, you may not copy, print or store by electronic media or any other means any part or the whole of this website or its contents. 


You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of Neeming Australia Pty Ltd. Any unauthorized assignment shall be deemed null and void.
If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby. 

Under the Trade Practices Act 1974 (“Act”), where implied conditions and warranties cannot be excluded, any liability in Neeming Australia Pty Ltd for breach of such conditions and warranties (other than a condition or warranty implied by section 69 of the Act) shall be limited, at the option of Neeming Australia Pty Ltd, to the replacement of the Product(s) or the re-supply of the same Product(s); the payment of the cost of replacing the Product(s) or of acquiring equivalent Product(s).

Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Term or Condition. Such failure shall in no way affect the right to later enforce such Term or Condition.

Neeming Australia Pty Ltd reserves the right to change the Terms and Conditions of sale at any time.
No Neeming Australia Pty Ltd employee or agent has the authority to vary any of the Terms and Conditions governing any sale made hereunder. 

Force Majeure 

Neeming Australia Pty Ltd shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Neeming Australia Pty Ltd, and Neeming Australia Pty Ltd shall be entitled to a reasonable extension of time for the performance of such obligations. 

Governing Law 

These Terms and Conditions shall be governed by and construed in accordance with the laws of Queensland and shall be subject to the non-exclusive jurisdiction of the courts of Queensland.